Control Psychology of communication with clients
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- Tests
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- 30307104725087.docx (40.34 KB)
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- 07.03.2013 10:47:25
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DESCRIPTION
Control Psychology of communication with clients
Introduction 3
1. The essence of the professional activity of a customer service manager 5
2. Features and errors of communication with clients 6
3. Prejudices and prejudices in working with clients 11
4.Technological methods of communication with clients 14
Conclusion 18
References 21
Additional information:
ntroduction 3
1. The essence of the professional activity of a customer service manager 5
2. Features and errors of communication with clients 6
3. Prejudices and prejudices in working with clients 11
4.Technological methods of communication with clients 14
Conclusion 18
References 21
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